Returns and after sales service

If you wish to return a product that is not suitable for you, within 14 days of receipt of the products (legal right of withdrawal), please contact us by e-mail in order to organize the return. Indeed, a return authorization duly approved by us is necessary...
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Upon receipt of your return package, our team has a maximum of 15 days to process your request. We only take back products that are stored in our warehouse.
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Yes, you can request a refund within 14 days of receiving your order, as long as you get prior authorization from our customer service department. However, we do not issue credit notes.
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